Frequently Asked Questions | Licensing

Licensing
When is the indicator I've purchased activated?
If you fill in ninZaID during the checkout process, the indicator will be activated instantly. Otherwise, you can log in to Customer Zone to manually activate the indicator 100% YOURSELF after the purchase.
What if my ninZaID changes?
No problem! You can manually update ninZaID in Customer Zone whenever you wish. We proudly provide our customers with an innovative self-served licensing system that you can't find anywhere else.
May I install an indicator on more than 1 computer?
By default, the license for each indicator is for 1 computer only. If you want to run an indicator on many computers, please request an upgrade of your license to multiple computers on this page: https://ninza.co/upgrade. Our company offers a great ...
If I buy a new computer, can I transfer the indicator license to the new one?
Yes, it is all FREE to migrate. You can migrate the indicator license to the new machine 100% YOURSELF in Customer Zone or ask for our help. The license on your old computer will be deactivated after the migration.
Do I need to resubmit ninZaID every time I purchase an indicator?
Yes, for AUTOMATED indicator activation, you should provide ninZaID during checkout every time you purchase an indicator from us.

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Do you provide trader manuals for your indicators?
Some indicators may come with a PDF trader manual. Please go to a product page to check the availability of trader manuals for each indicator.
What happens after a purchase
After a successful purchase, we will send you an email providing download links for the product you just purchased. Please check your Spam or Junk folder as well. If the email does not arrive after a few hours, it perhaps your email provider may have ...
If I buy a new computer, can I transfer the indicator license to the new one?
Yes, it is all FREE to migrate. You can migrate the indicator license to the new machine 100% YOURSELF in Customer Zone or ask for our help. The license on your old computer will be deactivated after the migration.
Will ninZa.co's indicators work with my license of NinjaTrader?
ninZa.co's indicators do not depend on the type of NinjaTrader edition. You can use our indicators with any edition of NinjaTrader: Demo/Simulation, Free/Direct, Lease/Subscription, Own/Lifetime. The only exception is that ninZa.co's order-execution ...
How to submit a feature request or indicator suggestion?
Please send your feature requests and indicator suggestions to us via our contact form: https://ninza.co/contact With our vast range of hundreds of indicators to maintain, we cannot promise implementations of any feature requests or indicator ...

Frequently Asked Questions | Licensing | Knowledge Base