Will I receive support after I purchase?

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• What happens after a purchase

  After a successful purchase, we will send you an email providing download links for the product you just purchased. Please check your Spam or Junk folder as well. If the email does not arrive after a few hours, it perhaps your email provider may have ...

• I no longer receive newsletter emails from ninZa.co, how can I fix that?

  It is absolutely essential to open our emails and click the links in the emails frequently. If you do not open them often, the system will assume that you are not interested in our content and therefore decrease your chance to receive emails from us.

• Which trading platforms do you support?

  All of ninZa.co's indicators are only available for NinjaTrader 8. Please go to their page at https://ninjatrader.com/PlatformDirect and sign up for a FREE demo of the trading platform if you have not had a NinjaTrader account yet. The process to set ...

• Do I need to resubmit ninZaID every time I purchase an indicator?

  Yes, for AUTOMATED indicator activation, you should provide ninZaID during checkout every time you purchase an indicator from us.

• How do I install an indicator?

  When you purchase our indicator(s), you will instantly receive links to download the indicator files via an automated email. After that, please follow the step-by-step instructions on the following page to install the indicator(s): ...